Time |
Main track |
| 09:00am |
Registration and Coffee – Partner Pavilion |
| 09:30 – 09:50am |
Welcome and Introduction |
| 09:50 – 10:35am |
Keynote: Exploring The Power Of Search, Bjørn Olstad, Distinguished Engineer, Microsoft and CTO, FAST |
| 10:35– 11:05am |
Customer Case Study |
| 11:05– 11:45am |
Coffee Break – Partner Pavilion |
| 11:45– 12:15pm |
Knowledge Management within the FBI, G. Clayton Grigg, Information and Technology Branch, Chief Knowledge Officer, FBI
G. Clayton Grigg, will examine how people, systems, and technologies exchange data, information, and expertise to meet the FBI’s mission. With a vision to promote and facilitate the creation, sharing, and application of FBI knowledge products to improve overall effectiveness, Mr. Grigg will discuss how the FBI rises to the challenge to protect and defend our nation from threats, uphold and enforce laws, and provide leadership through the application of technology and knowledge management principles. |
| 12:15– 12:45pm |
Summary |
| 12:45– 2:00pm |
Lunch and networking – Partner Pavilion |
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|
Internet Business Track |
Business Productivity Track |
Government Track:
Moderator: Dan Stroman, Director – Government Division, Microsoft FAST |
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Businesses on the web are looking for ways to reach larger audiences, retain customer loyalty, and grow revenue through ads or online transactions. They succeed by offering differentiated, fresh online experiences that make use of their assets and match them with customers’ diverse interests. Because search understands and can surface what people want, it’s the key ingredient to building engaging experiences on the web. Join these sessions to learn more about how Internet Business Search solutions from Microsoft turn assets into revenue through engaging web experiences.
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Providing your employees with the right information at the right time is more critical than ever but the challenges have never been greater. Users’ expectations are increasing and content continues its explosive growth while becoming ever more complex. In the face of these challenges, how do you engage your users effectively to capitalize on the rich information assets that exist – but are often hidden – within your organization?
This track will explore how search extends the value of those assets to your users through unique experiences that expose relevant information quickly, drive innovation in critical business functions, consolidate multiple views of the customer, increase user adoption, tap into the knowledge of the community and facilitate collaboration, and “push” new content through alerts and notifications.
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One of the most difficult challenges facing government IT today is how to stay current with, and gain insight from mushrooming volumes of digitized information. This track discusses how FAST Search is helping government organizations meet goals of improved transparency, departmental collaboration, enhanced accountability, organizational intelligence and also increasing the range and value of on-line services. |
| 2:00– 2:30pm |
Connecting People With What They Want
Your customer experience shouldn’t be limited by how and where content is stored. Internet Business Search solutions from Microsoft let you unify information from almost any data source into a single customer experience, giving you the freedom and flexibility to deliver what is most relevant to your audience. Join this session to learn more about the value of bringing together disparate data sources – structured and unstructured information, plain text to rich media, from sources inside and outside your organization – through search.
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4 Steps to a Successful Search Implementation
Many companies have now realized that Search is a key part of their infrastructure. Others would like to get started but are unsure where or how to start. This presentation will examine best practices for implementing Search, and how in a matter of weeks you can rapidly drive business benefits across the organization.
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Keeping America Informed using Search
Mike Wash, CIO, Government Printing Office
In this presentation, Mike will discuss how GPO “Keeps America informed” with Federal Digital Systems (FDsys) which has transformed the way that the public can access Government Information submitted by Congress and Federal Agencies. He will explore the challenges faced by his department to transform online information access by making 150 years worth of Federal publications dating back to the earliest Government records, usable and available to users. |
| 2:30– 3:00pm |
Adapting the Experience as Context, Community and Customer Interests Change
Search is not a single, static experience, it’s a fluid conversation with the user. Internet Business Search solutions from Microsoft adapt to each search experience – the content returned, what search knows about the visitor and how the community interacts with information – to create this conversation. Join this session to learn more about how search enables engaging experiences that change with context.
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Social Computing and Search
Social computing and social networking are hot topics in the Web 2.0 era, but where is search in the mix of all this? In this session, we’ll explore the role of personalization and social data in improving search, collaboration, and social networking and will look at example applications of social search.
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The Right Information to the Right People at the Right Time – How Enterprise 2.0 empowers Booz Allen Hamilton
Walton N. Smith III, Senior Associate, Booz Allen Hamilton
One of the core challenges for any successful organization is the ability to retrieve the right person or the right piece of information across multiple corporate repositories and systems. This session gives you insights into the methodology behind global consultancy Booz Allen Hamilton’s ability to leverage it’s current version of SharePoint, FAST and additional web 2.0 tools to build and implement an award winning Enterprise 2.0 application. |
| 3:00– 3:30pm |
Coffee Break – Partner Pavilion |
| 3:30– 4:00pm |
Guiding Customers to the Actions that Drive Revenue
To deliver against goals most effectively, your business owners need control over the search experience. Internet Business Search solutions from Microsoft provide tools that business owners can use to guide customers to content and actions that drive revenue. Join this session to learn more about how business owners can tailor the search experience based on understanding of audience needs and business objectives.
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A Tour of Innovative Enterprise Search Applications
Search has evolved beyond the keyword input box and “10 blue links” to enabling powerful applications that go beyond the conventional uses of enterprise search. This session will walk through innovative examples of enterprise search and will highlight the specific approaches used to deliver these applications, while describing the benefits they provide.
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Product Roadmap Presentation
This session will present FAST and Microsoft’s strategy for Search and outline the future direction for search as it relates to the public sector. It will cover the roadmap for those either using search to drive visibility through an Internet environment or those tasked to improve internal productivity |
| 4:00– 4:30pm |
FAST Search 2010 for Internet Sites
This session will address key topics around FAST Search 2010 for Internet Sites (FSIS). The presentation will include discussions around how FSIS helps organisations create Internet sites with engaging web experiences and examines the impact on both the business manager and the technologist.
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What’s new in FAST Search for SharePoint 2010?
With SharePoint Server 2010, Microsoft has made a major leap forward with new enterprise search options that cover the full spectrum of business needs. This session will provide an overview of the key search capabilities in SharePoint 2010, with a specific emphasis on the new FAST Search for SharePoint 2010 offering, through demonstrations of new features and example applications.
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Panel Debate - Your chance to ask the experts
This session will feature a lively debate around Search within government. |
| 4:30– 5:30pm |
Networking – Partner Pavilion |